FAQ: Incidents vs. Service Requests One of the things that Freshservice emphasizes more clearly than our previous system is the differen
FAQ: SPPS Ticket Categorization Hello! If you're new to Freshservice, please start here! Why does SPPS use categories for tick
Freshservice - Ticket Category Tree Hello! If you're new to Freshservice, please start here! This article lists the categories a
***FAQ: READ ME FIRST*** Welcome to Freshservice! In order to use our system effectively, you must be logged in. If you
FAQ: Human Resources Who do I contact to reset my Human Resources account/PeopleSoft password? Email HR.Info@spps.org.