FAQ: SPPS Teams Using Freshservice
Which SPPS units or teams use Freshservice?
Freshservice is currently used by nearly all of the teams in Technology Services, as well as some teams in Nutrition Services and the Office of Teaching and Learning.
The specific units/teams are:
- Technology Services
- Production Services
- Application Services
- Infrastructure Services
- Data Security
- Support Services
- Field Services
- Logistics and Materiel Management
- Service Desk
- Nutrition Services
- Business Systems
- Culinary
- Office of Teaching and Learning
- Office of Schools and Learning
- Campus (includes the PowerSchool agent group)
- Digital Tools
For specific information on the services and service categories those teams use, please click on applicable individual teams. Teams with no links have extremely broad service portfolios, and no useful summary is possible/available.