FAQ: PowerSchool
PowerSchool Professional Learning
What is the SPPS PowerSchool Professional Learning website?
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PowerSchool Professional Learning (Professional Development Courses)
How do I request guest access to PowerSchool Professional Learning?
Non-SPPS Staff can create a guest account:


Can I use the PowerSchool Professional Learning mobile app?
No. SPPS does not currently support the PowerSchool Professional Learning mobile app.
What browsers does PowerSchool Professional Learning support?
PowerSchool Professional Learning supports Google Chrome (best), Firefox, Microsoft Edge (Internet Explorer), and Safari.
What do I do if I can't log in to PowerSchool Professional Learning?
PowerSchool Professional Learning access uses your SPPS Active Directory (AD) account information (i.e. eXXXXXX and its password). If you can't log in to PowerSchool, you need to reset your AD password with the assistance of the SPPS Service Desk or an SPPS Field Services technician.
PowerSchool Perform
What is the SPPS PowerSchool Perform website?
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PowerSchool Perform (TD&E Plans, Reflections and Evaluations)
Why isn't my PowerSchool Perform account active?
PowerSchool Perform pulls all of its information from Human Resources' PeopleSoft data daily (at 6:30 am). Staff must have an active status and date for their employee record in PeopleSoft to be able to login to PowerSchool Perform. Reach out to benefits@spps.org to verify you are active in PeopleSoft if you have returned to work and are not active. Once that's done, you will usually have access the next business day. If Benefits confirms that your employee record is properly configured and you still have no access, email sandra.smith@spps.org or report the issue here.
What do I do if PowerSchool Perform lists the wrong school/building/location/name/etc., or if it doesn't show all of my direct reports?
PowerSchool gets this information from PeopleSoft as well. Contact your HR representative to request the corrections you need; once that's done, PowerSchool should show the correct information the following business day.
What do I do if I can't log in to PowerSchool Perform?
PowerSchool Perform access uses your SPPS Active Directory (AD) account information (i.e. eXXXXXX and its password). If you can't log in to Perform, you need to reset your AD password with the assistance of the SPPS Service Desk or an SPPS Field Services technician.