FAQ: Apple Classroom

What is Apple Classroom?

Apple Classroom is an iPad and Mac app that lets teachers guide and direct students on their iPad. Teachers can remotely open an app on all student iPads, lock iPad screens, view a webpage, and more.

How often do Apple Classroom rosters update?

Apple Classroom rosters update once a week.

Who can use Apple Classroom?

Apple Classroom is available for teachers or Co-teachers. Other staff such as EAs, TAs and support staff do not have access unless they are listed as a co-teacher in Campus.

How can I solve common Apple Classroom issues?

If you are experiencing issues with Apple Classroom, please verify/perform the following before reporting an issue:

Confirm with your school clerk that your class is rostered correctly in Campus.
Delete the Classroom app on your iPad and reinstall it.
Update your iPad (and the students' iPads) to the latest iOS version
Confirm that students do not have bluetooth disabled and are connected to WiFi.