FAQ: READ ME FIRST

Welcome to Freshservice!

In order to use our system effectively, you must be logged in. If you're not logged in, you can't report an issue or request services, and those are the two most important things you can do with our portal.

To log in:

Use the Login button in the upper right corner of this screen.
Enter your AD username and password.

When you're done, your screen should look like the one in our overview document, including options to Report an issue and Request a service.

One of the SPPS TOSAs created a brief video guide to Freshservice as well.

We hope this helps get your Freshservice use underway smoothly!