Okta - Recommended Order to Enroll Devices

Devices Used to Access District Resources and
Order to Enroll them into Okta

While only one authentication device is required, Technology Services recommends having at least two options to authenticate to Okta to avoid potential issues should one stop working. To access SPPS email and and other applications you will need to have an authenticator. By add Okta Verify to your cell phone (work or personal), accessing your SPPS email from other location will be easier. Below is the recommended order of operations for installing Okta Verify, or adding devices to your available authenticators.

For users with a MacBook

MacBook and District Phone
1. MacBook > District Phone
MacBook and Personal Phone
1. MacBook > personal phone
MacBook and iPad
1. MacBook > iPad
MacBook, iPad, Personal Phone
1. MacBook > iPad > personal phone
MacBook, iPad, District Phone
1. MacBook > iPad > District phone

For users with a PC

Windows PC and District Phone
1. Windows PC > District phone
Windows PC and Personal Phone
1. Windows PC > personal phone
Windows PC, District Phone, and Personal Phone
1. Windows PC > District Phone > personal phone
Windows PC and YubiKey*
1. Windows PC > YubiKey*

For users with a District Phone or iPad

District Phone Only
1. District Phone > personal phone and/or YubiKey*
iPad only
1. iPad > personal phone and/or YubiKey*

Important notes:

* A YubiKey is a small USB authenticator, when plugged into a device and touched for three seconds, enters an authentication code when signing in. With a YubiKey a user will still need to enter their password every time when signing in. There are only a limited number of YubiKeys available at this time.

** If you lose a device, a device breaks, the battery dies, or you get a new computer or phone, you will need to have a second device already setup to continue to access SPPS resources and add a new authenticator. Without a second authenticator you will need to call the help desk and have your authentication method reset.

Rev# 10-13-23