Forwarding a Zoom line
Staff can forward their personal extension to a desk phone temporarily through the Zoom app.
- From the Zoom app click on your initials in the upper right corner which will bring up the following menu.

- Select "Forward calls"
- Enter the extension you desire to forward to or select forward to voicemail if you don't want to be disturbed.

- Select the duration you would like it forwarded. (It's not recommended to select "Always" as you could miss important calls when away from the desk phone).
- Finally select the "Turn on" button.